Shipping Guide for FaucetDirectCanada.ca
Thank you for choosing FaucetDirectCanada.ca for all your faucet needs. We're committed to providing you with a seamless shopping experience, and part of that commitment includes ensuring that your orders are shipped to you efficiently and securely. Below is our comprehensive shipping guide to help you understand our shipping process.
1. Shipping Options:
We offer several shipping options to cater to your specific needs:
Standard Shipping: This is our default shipping option and is available for most products. It typically takes 3-7 business days for your order to reach its destination within Canada.
Expedited Shipping: Need your faucets faster? Choose our expedited shipping option, and your order will arrive within 1-3 business days.
Free Shipping: Enjoy free standard shipping on orders over $100. Please note that some remote areas may not be eligible for free shipping.
2. Order Processing:
Once you place an order, our team will process it within 1-2 business days.
You will receive a confirmation email with your order details, including tracking information, once your order is shipped.
3. Shipping Charges:
Shipping charges vary depending on your location, the weight and size of your order, and the shipping method you select. You can see the shipping cost during the checkout process before finalizing your order.
4. Shipping Restrictions:
We currently ship within Canada only.
We cannot ship to P.O. boxes. Please provide a physical address for delivery.
5. Tracking Your Order:
You can track the status of your order by using the provided tracking number in your confirmation email.
Visit our website and log in to your account to view order history and tracking information.
6. Delivery Times:
Delivery times may vary depending on your location and the shipping method chosen. Please refer to the estimated delivery times provided during the checkout process.
7. Shipping Partners:
We work with reliable shipping partners to ensure the safe and timely delivery of your orders. Our partners include Canada Post, FedEx, and UPS.
8. Returns and Exchanges:
If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will guide you through the return or exchange process.
9. Customer Support:
If you have any questions or need assistance with your order or shipping, our customer support team is available to help. You can reach us through our website's contact page or by emailing support@faucetdirectcanada.ca.
At FaucetDirectCanada.ca, we value your satisfaction and strive to make your shopping experience as convenient as possible. We hope this shipping guide has provided you with the information you need for a smooth and hassle-free shopping experience. Thank you for choosing us for your faucet needs!