Privacy Policy

At FaucetDirectCanada.ca ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, FaucetDirectCanada.ca ("the Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information when you make a purchase or create an account on the Website.

1.2. Usage Information: We may collect information about your interactions with the Website, including your browsing behavior, the pages you visit, and your device information (such as IP address, browser type, and operating system).

2. How We Use Your Information

2.1. We may use your personal information for the following purposes:

  • To process and fulfill your orders and provide customer support.
  • To send order confirmations, shipping updates, and other transactional communications.
  • To personalize your shopping experience and provide product recommendations.
  • To improve our products and services and analyze website usage.
  • To communicate with you about promotions, surveys, and updates (with your consent).
  • To comply with legal obligations and protect our rights and the rights of others.

3. Disclosure of Your Information

3.1. We may disclose your personal information to:

  • Service providers and partners who assist us in fulfilling orders, processing payments, and providing customer support.
  • Legal authorities when required by law or in response to a valid legal request.
  • In the event of a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

4.1. We use cookies and similar tracking technologies to collect usage information and improve your browsing experience. You can manage your cookie preferences through your browser settings.

5. Your Choices

5.1. You can choose not to provide certain personal information, but this may limit your ability to use certain features of the Website.

5.2. You may unsubscribe from marketing communications at any time by following the instructions provided in the emails or by contacting us.

6. Data Security

6.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Children's Privacy

7.1. The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. 

We are committed to protecting your privacy and ensuring that your personal information is handled with care and in compliance with applicable privacy laws.

By using the Website, you acknowledge that you have read and agree to this Privacy Policy.